Introduction

Bank of Solidus values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services.

Definitions

• Bank: Refers to Bank of Solidus.
• User/Customer: Refers to anyone using the services provided by Bank of Solidus.
• Services: Includes all banking services offered by Bank of Solidus, including but not limited to online banking, mobile banking, savings accounts, checking accounts, family saving accounts, high fixed income accounts, current accounts, and kids accounts.

Information We Collect

• Personal Information: Name, address, email, phone number, date of birth, and other identifying information.
• Financial Information: Account numbers, transaction history, and payment information.
• Technical Information: IP address, browser type, operating system, and other technical details related to your use of our services.
• Usage Information: Information about how you use our services, including transaction details and account activity.

How We Use Your Information

• Providing Services: To create and manage your account, process transactions, and provide customer support.
• Improving Services: To analyze usage patterns and improve our services.
• Communicating with You: To send you updates, newsletters, and other information related to your account and our services.
• Security: To protect against fraud, unauthorized access, and other illegal activities.

Sharing Your Information

Bank of Solidus does not sell your personal information to third parties. However, we may share your information in the following circumstances:

• With Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors and customer support services.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Security

• Encryption: We use end-to-end encryption to protect your data during transmission.
• Access Controls: We restrict access to your information to authorized personnel only.
• Regular Audits: We conduct regular security audits to ensure our systems are secure.

Your Rights

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to certain legal restrictions.
• Objection: You can object to the processing of your personal information in certain circumstances.

Cookies

Bank of Solidus uses cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us understand how you use our services and improve their functionality. You can control the use of cookies through your browser settings.

Changes to This Privacy Policy

Bank of Solidus may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after any changes indicates your acceptance of the new terms.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Bank of Solidus
Customer Support
Email: support@bankofsolidus.com